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使用管理员账号登陆，进行会员密码重置。
用户管理-会员管理 找到对应用户账户，然后点击右键菜单，选择重设密码进行密码重设。
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客户端离线下载安装包：点击下载
每个商户都有自己的网站域名，你是哪边的商户？
好的，我会继续追踪这个问题
